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Telecommunicators Attend In-Service

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Telecommunicators Paul Henry and Carol Hill, along with Senior Telecommunicator Jackie Mayberry and CTO Chris Ball, attended Customer Service In-Service.  This year the DOCJT have tried different ways to bring training to telecommunicators across the state by allowing in-services to be taken online.  Customer Service is a course that provides information that will allow Kentucky Telecommunicators to provide more effective customer service.  The curriculum identifies the customers and how to best meet their special needs.  Also, this course is a core course for the Career Development Intermediate Telecommunicator certificate.




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Last modified: July 18, 2012